Bose Speaker System SOUNDLINK AIR User Guide page

®
SoundLink Air  
digital music system  
Owner’s Guide  
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SAFETY INFORMATION  
Please read this owner’s guide  
Please take the time to follow the instructions in this owners guide carefully. It will help you to set up and operate your  
system properly and enjoy its advanced features. Please save this owners guide for future reference.  
The lightning flash with arrowhead symbol within an equilateral triangle alerts the user to the presence of  
uninsulated, dangerous voltage within the system enclosure that may be of sufficient magnitude to constitute a  
risk of electric shock.  
The exclamation point within an equilateral triangle, as marked on the system, is intended to alert the user to the  
presence of important operating and maintenance instructions in this owners guide.  
WARNING: This product contains magnets which can be harmful to pacemaker wearers.  
WARNING: Contains small parts which may be a choking hazard. Not suitable for children under age 3.  
WARNING:  
To reduce the risk of fire or electrical shock, do not expose the product to rain or moisture.  
Do not expose this apparatus to dripping or splashing, and do not place objects filled with liquids, such as  
vases, on or near the apparatus. As with any electronic products, use care not to spill liquids into any part of  
the system. Liquids can cause a failure and/or a fire hazard.  
Keep the remote control battery away from children. It may cause a fire or chemical burn if mishandled. Do  
not recharge, disassemble, heat above 100ºC (212ºF), or incinerate. Dispose of used batteries promptly.  
Replace only with a battery of the correct type and model number.  
Danger of explosion if battery is incorrectly replaced. Replace only with an agency-approved (e.g., UL)  
CR2032 or DL2032 3-volt lithium battery.  
Do not place any naked flame sources, such as lighted candles, on or near the apparatus.  
CAUTION: Make no modifications to the system or accessories. Unauthorized alterations may compromise  
safety, regulatory compliance, and system performance.  
CAUTION: Operate this product within the temperature range of –4ºF to 113ºF (–20ºC to 45ºC).  
Please complete and retain for your records:  
The serial number can be found on the bottom panel.  
Serial number ________________________________________  
Purchase date ________________________________________  
2 – English  
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SAFETY INFORMATION  
Note:  
Where the mains plug or appliance coupler is used as the disconnect device, such disconnect device shall  
remain readily operable.  
The product must be used indoors. It is neither designed nor tested for use outdoors, in recreation vehicles,  
or on boats.  
This product is intended to be used only with the power supply provided.  
The product label is located on the bottom of the product.  
Bose Corporation hereby declares that this product is in compliance with the essential requirements and other  
relevant provisions of Directive 1999/5/EC and all other applicable EU directive requirements. The complete  
Declaration of Conformity can be found at www.Bose.com/compliance.  
Please dispose of used batteries properly, following local regulations. Do not incinerate.  
Important Safety Instructions  
1. Read these instructions.  
2. Keep these instructions.  
3. Heed all warnings.  
4. Follow all instructions.  
5. Do not use this apparatus near water.  
6. Clean only with a dry cloth.  
7. Do not block any ventilation openings. Install in accordance with the manufacturers instructions.  
8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including  
amplifiers) that produce heat.  
9. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and  
the point where they exit from the apparatus.  
10. Use only attachments/accessories specified by the manufacturer.  
11. Unplug this apparatus during lightning storms or when unused for long periods of time.  
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any  
way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,  
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.  
Information about products that generate electrical noise  
U.S.A. only  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of  
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio communications. However, this is no guarantee  
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a different circuit than the one to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
English – 3  
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SAFETY INFORMATION  
Canada  
These devices comply with FCC and Industry Canada RF radiation exposure limits set forth for general population. This  
device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions:  
(1) This device may not cause interference, and (2) this device must accept any interference, including interference that  
may cause undesired operation of the device.  
Output power: 12 dBuV/m at 3m @ 2.45 GHz  
U.S.A. and Canada  
This equipment complies with FCC and Industry Canada radiation exposure limits set forth for an uncontrolled  
environment. This equipment should be installed and operated with a minimum distance of 20 cm between radiator and  
your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  
FCC WARNING  
Changes or modifications not expressly approved by Bose Corporation could void the users authority to operate this  
equipment.  
Names and Contents of Toxic or Hazardous Substances or Elements  
Toxic or Hazardous Substances and Elements  
Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE)  
PCBs  
X
X
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Metal parts  
Plastic parts  
Speakers  
Cables  
X
X
0: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T 11363-2006.  
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement  
in SJ/T 11363-2006.  
The SoundLink® Air digital music system works with iPod touch, iPhone, and iPad devices with  
iOS 4.3.3 or later, and computers running iTunes 10.2.2 or later.  
SoundLink is a registered trademark of Bose Corporation in the U.S. and other countries.  
AirPlay, the AirPlay logo, iPad, iPhone, iPod Touch, iTunes, Mac, Bonjour, and Safari are trademarks of Apple Inc.,  
registered in the U.S. and other countries.  
Wi-Fi is a trademark of the Wi-Fi Alliance.  
©2012 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used  
without written permission.  
4 – English  
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CONTENTS  
INTRODUCTION  
6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
6
6
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
GETTING STARTED  
7
Connecting the system to power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
System setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
7
8
Moving the system after Wi-Fi setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
OPERATION  
11  
Power on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Controlling the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Listening to an AirPlay compatible device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Listening to a device using AUX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
CARE AND MAINTENANCE  
13  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Contacting Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Replacing the remote battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Alternate setup method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Configuring your network manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Turning on/off Wi-Fi® capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Power saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Updating system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Software update procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Alternate update method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Optional battery (not included) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Performing a factory reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Limited warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
English – 5  
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INTRODUCTION  
Overview  
Thank you for purchasing the SoundLink Air® digital music system. This system lets you  
enjoy clear, room-filling sound, streamed wirelessly via AirPlay using your iPad, iPhone,  
iPod touch or any computer running iTunes.  
Using the SoundLink Air you can:  
• Stream your favorite music from the music library or other AirPlay enabled apps on  
your iPod touch, iPhone, or iPad.  
• Stream music from iTunes on your computer over your Wi-Fi network.  
• Connect an additional analog audio source to the AUDIO IN connector.  
To use AirPlay with the SoundLink Air system you will need any one of these:  
• iPod touch, iPhone, or iPad device with iOS 4.3.3 or later  
• PC or Mac running iTunes 10.2.2 or later  
Unpacking  
Carefully unpack the carton and confirm that you have all the parts shown here:  
Remote control  
Power supply  
Power supply  
AC adapter(s)*  
SoundLink® Air  
USB cable  
digital music system  
*The appropriate AC adapter is supplied for your region. The plastic bag may contain more than  
one adapter.  
If any part of the product appears to be damaged, do not attempt to use it. Contact your  
authorized Bose® dealer immediately or contact Bose customer service. Refer to the  
contact list enclosed in the carton for contact information.  
Be sure to save the carton and packing materials. They provide the safest means for  
transporting or storing the product.  
6 – English  
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GETTING STARTED  
Connecting the system to power  
What you need:  
CAUTION: FOR CHINA AND KOREA –  
An adaptor for your system is provided in a  
small bag that is labeled with the name of  
your country. Be sure to use only that  
adapter.  
SoundLink® Air  
digital music system  
Power  
supply  
AC  
adapter  
1. Place the system close to your computer.  
Keep all system parts close by so they are easy to reach when you need them.  
2. Connect the system to power:  
A. Attach the AC adapter for your region to the power supply.  
B. Plug the DC power cord on the power supply into the DC POWER connector  
on the SoundLink Air system.  
C. Plug the power supply into an AC (mains) outlet.  
You will hear a short tone indicating a power connection was made. The front  
panel Wi-Fi® indicator should start blinking amber.  
A
B
C
Note: DO NOT connect the USB cable at this time. You will be prompted to do this by the Wi-Fi setup  
application downloaded during the setup process.  
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GETTING STARTED  
System setup  
The SoundLink® Air system requires a connection to your Wi-Fi® network to receive  
AirPlay streamed audio. The following steps guide you through the preferred method for  
setting up your system.  
Note: For another setup method, see “Alternate setup method” on page 15.  
What you need:  
Remote control  
USB cable  
• For convenience, the URL is written on the product label located on the bottom of  
the system.  
• Make sure the SoundLink Air is connected to power before you continue.  
2. Follow the online instructions to download and run the Wi-Fi Setup Application.  
Note: After starting the setup application, you may be asked to install a software driver. Make sure you  
do this before connecting the SoundLink Air system to your computer.  
Note: Do not remove power from the SoundLink Air system while downloading and running the Wi-Fi  
setup application.  
3. When prompted by the following image, connect the system to your computer using  
the supplied USB cable.  
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GETTING STARTED  
A. Plug the large connector of the provided USB cable into a USB port on your  
computer.  
B. Plug the other end into the SETUP connector on the SoundLink® Air system.  
USB cable  
(supplied)  
B
A
Note: The SETUP connector is used only for system setup functions.  
This connector can not be use to play audio from any device.  
4. In the setup window, enter the requested information  
A. Speaker name - This field displays the system name “Bose SoundLink Air.”  
We recommend that you select the Speaker name and change it to something  
that helps you identify it better, such as “Living Room SoundLink Air.” This  
is the name that will appear in the list of available devices on your AirPlay  
compatible device.  
A
B
C
D
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GETTING STARTED  
B. Select your Wi-Fi network - This field should display the name of your wire-  
less network. If you have more than one, click the triangle ( ) and select the  
network you want from the drop-down list.  
If your network name does not appear in the list or it is hidden, select Other  
from the drop-down list and manually set up your network  
C. Enter your network password - If you are using a secured network, enter  
your password.  
D. Click Connect.  
A progress screen is displayed while the system works on connecting. This  
may take up to three minutes. You may cancel at any time during the process. If  
it fails to make a connection, make sure your network name and password are  
correct and try again.  
5. Wait for the connection confirmation:  
A confirmation dialog is displayed on your computer, the system emits a tone and  
the front panel Wi-Fi indicator changes to solid blue.  
Your system is now ready to stream audio from an AirPlay compatible device. See  
“Listening to an AirPlay compatible device” on page 11.  
Moving the system after Wi-Fi setup  
After the initial setup, you can move the SoundLink Air system to any location within the  
range of your Wi-Fi network. Remove the power cord from the AC outlet, move the  
system and plug it in again. The Wi-Fi indicator will start blinking blue as the system  
works on automatically connecting to your network again. When connected, the system  
will emit a tone and the Wi-Fi indicator will be solid blue.  
Note: If you change anything in your Wi-Fi network, or move the system to a location where it is within  
the range of a different Wi-Fi network, you will need to run the setup application again. When you move  
it back to within range of your original network, the system will automatically connect without needing to  
run the setup application again. The system remembers the last four Wi-Fi networks used.  
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OPERATION  
Power on/off  
To turn the system on  
There are two ways to turn the system on  
• On the remote, press the power button.  
• On your iPad, iPhone, iPod touch or computer running iTunes, start streaming  
AirPlay audio.  
When the system turns on, the Wi-Fi indicator changes from dim blue to bright blue,  
indicating that your system has a Wi-Fi connection.  
To turn the system off  
On the remote, press the power button to turn the system off.  
The Wi-Fi indicator will change to a dim blue. This indicates that the system is  
maintaining the connection to your Wi-Fi network while it is off.  
Note: After 20 minutes of no activity, the system automatically turns off. If there is no Wi-Fi connection  
when the 20-minute time-out occurs, the system automatically switches to the Power Saving mode  
(see “Power saving mode” on page 18). When turning the system on from this mode, you will experi-  
ence a slight delay before hearing audio.  
Controlling the volume  
Volume controls are located on the remote and on the right-hand side of the speaker.  
You can also use the volume controls on your AirPlay compatible device.  
To increase the volume, press plus (+) ; to decrease, press minus (–)  
To silence the speaker, press mute. Press again to unmute. When muted, the  
front panel mute icon glows white  
Note: The front panel indicator for the selected source (  
or AUX) blinks with every button press to  
verify the command.  
Listening to an AirPlay compatible device  
After connecting to your wireless router, the SoundLink® Air digital music system is ready  
to stream AirPlay audio at any time. If an AUX source is connected and playing when you  
begin streaming audio from your AirPlay compatible device, that source stops and you  
will hear the AirPlay audio stream.  
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OPERATION  
To listen to streamed audio:  
1. Start a music app on your AirPlay compatible device or computer. Make sure it is  
connected to the same Wi-Fi network as the SoundLink Air system.  
2. To make sure the initial volume is not too loud, move the volume slider in the music  
app to within the lower third of the scale.  
3. Tap or click the AirPlay icon  
and select the “SoundLink Air” (or the name you  
gave it) from the list of available speakers.  
4. Start playing music tracks.  
You can use the play/pause  
, skip forward  
, or skip backward  
buttons on  
the SoundLink Air remote to control playback of your music.  
Note: To remotely control iTunes using the SoundLink Air remote, you will need to change a setting in  
the iTunes Preferences menu. Start iTunes and open the Edit menu. Select Preferences and click on  
Devices. Click to place a checkmark next to “Allow iTunes audio control from remote speakers.”  
Listening to a device using AUX  
You can use the SoundLink Air system to listen to any audio device that can connect to  
the 3.5 mm AUDIO IN connector on the rear panel.  
1. Plug the device into the AUDIO IN connector.  
AUDIO IN  
Stereo audio cable  
(not provided)  
2. Set the volume control of the device to slightly less than maximum.  
3. Press the remote AUX button  
. The front panel AUX indicator (  
) glows white.  
4. Use the SoundLink Air system volume buttons to set the audio level.  
Note: The SoundLink Air remote does not control any functions on an AUX device connected to the  
AUDIO IN connector.  
12 – English  
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CARE AND MAINTENANCE  
Troubleshooting  
Problem  
What to do  
System cannot  
connect to my  
network  
• Make sure your network password is correct.  
• Move the system closer to the wireless router.  
• Stop any other audio or video streaming.  
• Close the setup application, disconnect the system from your com-  
puter and AC power, and start the setup again. Refer to “Getting  
Started” on page 7.  
• If you continue to experience Wi-Fi® connection problems, contact  
Bose customer service.  
System audio is  
dropping out  
• Point the system in a different direction, or move it a few feet to a  
new location.  
• Move the system away from possible sources of interference,  
such as microwaves and cordless phones.  
• Move the system closer to the wireless router.  
• Stop any other audio or video streaming.  
No sound  
• Make sure system has power (AC or optional battery).  
• Make sure the system has a Wi-Fi connection.  
• Make sure the system and the AirPlay compatible device are con-  
nected to the same network.  
• Make sure your AirPlay compatible device is playing and the volume  
is turned up.  
• Make sure the system is not muted.  
• Increase the system volume.  
• Remove power (AC or optional battery) for one minute and then  
reapply it.  
• If using the optional battery, make sure it is adequately charged.  
• Perform a factory reset (page 22).  
The Wi-Fi indicator • System error. Contact Bose customer service.  
is flashing red  
Contacting Customer Service  
For questions about the SoundLink® Air system, contact your local Bose® dealer.  
To contact Bose directly, see the contact list on the Quick Start Guide.  
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CARE AND MAINTENANCE  
Replacing the remote battery  
When the remote stops operating or its range seems reduced, it is time to change the  
remote battery.  
WARNING: Keep the remote control battery away from children. It may cause a fire or  
chemical burn if mishandled. Do not recharge, disassemble, heat above 100ºC (212ºF), or  
incinerate. Dispose of used batteries promptly. Replace only with a battery of the correct  
type and model number.  
WARNING: Danger of explosion if battery is incorrectly replaced. Replace only with an  
agency-approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery.  
1. Using a coin, turn the battery cover slightly counterclockwise.  
2. Remove the cover and insert the new battery (CR2032 or DL2032) flat side up, with  
the + symbol in view.  
3. Reseat the cover and turn it clockwise to lock into place.  
14 – English  
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CARE AND MAINTENANCE  
Alternate setup method  
Using this method you can set up your SoundLink® Air System by first joining its own  
built-in Wi-Fi® network and then connecting to your home Wi-Fi network.  
Note: Before you start, disconnect power and any cables from your SoundLink Air system.  
1. Place your SoundLink Air system in a location where you want to use it.  
2. Bring your iPod touch, iPad, iPhone or laptop computer to the same location.  
3. Connect the SoundLink Air system to power.  
DC POWER  
4. Press and hold the Reset button on the bottom of the SoundLink Air System for at  
least two seconds until the Wi-Fi indicator turns solid amber.  
Amber  
Bottom panel  
5. Wait until you hear an audio tone (in approximately 30 seconds). Then, continue.  
6. On your iPod touch, iPad, iPhone or laptop computer, turn on Wi-Fi and join the  
“Bose SoundLink Air Network.”  
The setup window is displayed on your screen.  
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